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Privacy Policy

PRIVACY STATEMENT

Sand Dollar Pty Ltd trading as Eden Living (Eden Living) are committed to respecting your privacy. By visiting the Eden Living website, (website) you are accepting and consenting to the practices described in this privacy statement (privacy statement). The purpose of this privacy statement is to set out the type of information that Eden Living will collect and the purposes for which Eden Living will use and/or disclose your personal information, which you provide to us. 

What information is collected by Eden Living?

Eden Living collects limited personal information such as title, name, address and email address and phone number. Such information is only collected when you knowingly provide it. For example, we may request personal information from you when you:

  • make a purchase from our website;
  • order goods and require our services for delivery;
  • receive a quotation;
  • make enquiries;
  • enter a promotion or contest hosted by Eden Living; or
  • sign up for email updates.

Occasionally, information on the website and Eden Living’s Facebook activity is retrieved. When we do this, we look for measures such as ‘most viewed pages’, ‘amount of pages viewed’, and ‘most popular session times’. This data allows us to evaluate the performance of the site and adjust the content we provide you accordingly. We do not use cookies for collecting user information on our website.

How is the information used?

Eden Living use your information to better understand your needs and provide you with better service. You consent for us to collect, use, disclose and store your personal information for the following purposes:  

  • to conduct our business;
  • to provide and market our business;
  • to communicate with you;
  • to comply with our legal obligations; and
  • to help us manage and enhance our services.

Is any of your information disclosed to third parties?

Eden Living does not sell, rent or release information gathered to any individuals, companies or groups. Any information we gather is used for our own purposes as outlined above.

Promotions, marketing, e-newsletters

We may use information for internal marketing analysis, for example, to assess trends amongst our customers or to measure the amount of traffic to our website. We may also use your personally identifiable information in order to communicate with you.  

Legal obligations

We may be required by law to disclose information you have provided in the good faith belief that such action is required by law or to comply with the legal process served on us or to protect and defend our rights or property and our interests or the interests of our customers or users of the website or the public.  

Other businesses we do not control

This website may contain links to other websites outside of our control and which do not operate under this statement. When you click through to these websites, this statement no longer applies. We recommend that you read the privacy statements for all third party websites. 

Management of personal information

Eden Living treats breaches of your privacy very seriously and any breach will result in disciplinary action being taken. Eden Living ensures that our management of personal information is in accordance with this privacy notice and where applicable, the Privacy Act 1988. 

Changes to this privacy statement

Eden Living may change this privacy statement at any time. If we change this privacy statement, those changes will be set out here, so that you have immediate access to the changes. 

How to contact us

If you wish to contact us about your personal information, to obtain further information or lodge a complaint, you should contact our Privacy Officer at the following email address: sales@edenliving.store